Returns & Refunds

Online 100% Satisfaction Guarantee:

At The Spice & Tea Exchange®, we are passionate about our products & our desire is that you will be too. In the event you are not fully satisfied, we offer two easy ways to assist you:

  • You can reach us live from 7:00AM-3:30 PM EST at (904) 429-7548 x1 for further details. 
  • You can fill out the form below to be contacted via email.

The Spice & Tea Exchange® cannot be held responsible for lost/stolen packages, delays in shipping due to weather conditions, customs, incorrect shipping addresses, or missing shipping information.